Aviation – Logistics – Shipping

Aviation

Airline Representation

We are a premier GSA in Male’, representing some of the world’s most esteemed airlines. With our years of experience on the ground, and being a reputed company representing and having affiliated with a number of world-renowned carriers, we provide top notch agency services representing the best interests of our clients with quality and efficiency uncompromised.

Ground Handling Supervision

Our unique team of service specialists, performs all aspects of passenger service functions from check-in to dispatching flights on a safe and timely manner. They are experienced professionals in ramp and cargo handling. They maintain close liaison with the Ground Handler and ensure proper execution of formalities to the satisfaction of our GSSA and Charter Partners.

As with all our services, our Ground Handling Team are trained and dedicated to ensure our customers enjoy smooth operations both on the ground and in the air.  

Passenger Services

  • Incoming passenger acceptance and guidance to baggage claim areas and terminal exit,
  • Lost, damaged and transfer baggage processes of incoming passengers (if any),
  • Outgoing passenger acceptance for flight and baggage processes,
  • Safe acceptance of outgoing passengers to the aircraft,
  • Incoming and outgoing VIP, unaccompanied children and special care passenger services,
  • Specially trained personnel for disabled passengers.
  • Full Chartering of Passenger Flights.

Ramp Services

  • Meeting and marshalling the aircraft,
  • Offloading and loading the aircraft,
  • Equipment supply,
  • Provision of Ground Power Unit, Air Condition Unit and Aircraft Push-Back Tractor services,
  • Interior cleaning,
  • Provision of toilet and water services to the aircraft,
  • Passenger and crew transport between aircraft and passenger terminals,
  • Storage of pallets, containers and other unit load devices.

Load Control and Communications Services

  • Coordination of aircraft servicing units,
  • Preparation and distribution of flight documents (customs declaration, loading instruction, load sheet, manifest, weather forecast, flight plan etc.),
  • Load control, weight and balance calculations,
  • Transmission and reception of all operational messages, notification of all related units,
  • Communication and coordination between aircraft and ground services.

Flight Operation Services

  • Flight permit and airport slot applications,
  • Preparation and distribution of flight plan to the cabin crew,
  • Coordination with fuel and aircraft catering companies,
  • Preparation of weather forecasts and navigation information and distribution to the cabin crew.

Representation and Supervision Services

  • Making payments and/or issuing guarantees on behalf of the airlines to related institutions such as terminal operators, airport authorities, customs, police, etc. against all services provided and listed above as per respective contracts,
  • Establishing and maintaining contact with local authorities in the name of the airline company,
  • Preparing, transmitting and filing reports, statistics, documents, etc related to flights.

General Aviation Service

We have started to provide general aviation services to our customers for the private business jets and air-taxi companies as we have the worlds largest air-taxi company in Maldives.

 

  • VIP service vehicles for easy and comfortable transportation of the passengers and the crew within the terminal – aircraft – terminal route
  • Ramp service vehicles in order to provide all kinds of services for the aircrafts.
  • Short Notice Permits for Flying over Maldives.
  • Landing Permits and Slot Clearance.
  • Passenger service staff ready to provide passage of the passengers and the crew through the terminal in the fastest and the easiest way and If needed transportation to resorts or city hotels.
  • Load control and flight operations staff ready to ensure that the aircrafts receive safe and secure services within the predefined timelines, and that the necessary communication and coordination with the aviation company and the flight operation staff is established.

AOG Service

In addition to the above services all our aviation customers will benefit of our AOG Service which is provided by our Air Freight Division. Which will ensure that when the need arises for the critical spares, they can be sure that it will be imported and cleared and delivered on time.  

Our Aviation Partners